Online Fee Form Instructions

Instructions for completing the MyChild online fee form

The Online Fee Form collects child care service fee information for publication on the www.mychild.gov.au website. Child care services can help families to choose a service that best meets their needs by lodging their fee and other service details via this Form. Services can update their information at any time when their fees or other service details change. Please review your information regularly and update as required.

Logging in to your Online Fee Form

To access your Online Fee Form, go to:
http://ifp.mychild.gov.au/Content/Providers.aspx and click on the Online Fee Form link.
You must enter either your Organisation ID or your Child Care Benefit (CCB) Approval ID to gain access to your services’ Online Fee Form.

Your ID should begin with a 1- followed by a series of numbers and/or letters. Please ensure you also use a – rather than / or \. If you are still having trouble logging in, please email mychild@deewr.gov.au and include your Organisation ID and/or CCB Approval ID (if known), service name, contact phone number and a description of the issue.

To make it easier for you, if you have previously submitted your fees for publication on mychild, your Online Fee Form will be pre-populated with your existing information.

Help icons

Throughout the Online Fee Form, these icons help will help explain what type of information you can provide. Click on these icons to view the helpful tips.

Name and street address

The name and street address listed for your service is taken directly from your records in the Child Care Management System.

If your services’ operating name and/or address are incorrect or have changed you will need to contact the CCMS Helpdesk to have these details amended. You can contact them by calling 1300 667 276 between 8:00am – 6:00pm AEST Monday to Friday, or alternatively email them at ccmshelpdesk@deewr.gov.au .
The changing of a child care service name or address is a notifiable event under the A New Tax System (Family Assistance) (Administration) Act 1999 and section 19 of the Child Care Benefit (Eligibility of Child Care Services for Approval and Continued Approval) Determination 2000.

Organisations that deliver multiple services types

If your service delivers care for multiple services types at the one location, they will be listed under separate tabs on the same Online Fee Form. For example, Outside School Hours Care services will be able to view and edit their information for their Vacation Care, Before School Care and After School Care programs at the one time.

After logging in, select the relevant services types you wish to update, and then select Update. The relevant tabs will be displayed.

You can change your selection at any time by un-selecting the relevant service type and re-selecting Update. Only the fee related information for the service types selected will be submitted for processing.

Note: If fee related Information has been submitted recently and is currently being processed, you will not be able to make any edits. If you need to make further changes please contact mychild@deewr.gov.au.

Click on each tab to view or edit the information for each service type. The individual CCB Approval ID will be displayed below each tab for each service type.

If you have previously submitted fee information for that service type, a Last Updated date will also be displayed alongside the CCB Approval ID, which indicates when you last updated the information for that service.

Reporting date

The Reporting date should be the date at which your information is accurate. This date will be reflected on mychild as the ‘Last Updated’ date. Enter a date into the field provided or choose a date from the calendar by clicking on the calendar icon.

Contact Details

For Parents - Details you provide in this section will be displayed on mychild as your contact information.

For Data Collection – This section is for you to list the details of the most appropriate person for us to contact should we need to clarify any information you have provided in the Online Fee Form. This contact information is not published on the website.

If the contact details for parents are the same for data collection you can tick the check box Same as for Parents. This will copy the same information across for you.

If you are entering information for multiple services types, you can choose to replicate the contact details for all of your services by selecting Copy parent contact details to all services or Copy data collection contact details to all services.

Fees and Services

Please refer to the instructions below on how to complete this section for different service types.

Long Day Care

Fixed Fees

If your fees are fixed and they do not vary by age then select the Fixed fee option.
Enter the Daily fee (without the $). For example 59.00.
Enter the Weekly fee (without the $). For example 295.00. Please note that the Weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Variable Fees

If your fees vary by age then select the Variable fee option.
For the relevant age groups, enter the Daily fee (without the $). For example 59.00.
For the relevant age groups, enter the Weekly fee (without the $). For example 295.00. Please note that the Weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Describe Additional Services Offered

You may include details of any additional services you provide. Information provided in this field will be published on mychild. This section can be a maximum of 2000 characters.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

Occasional Care

Fixed Fees

If your fees are fixed and they do not vary by age then select the Fixed Fee option.
Enter the Hourly fee (without the $). For example 8.50.
Enter the Session fee (without the $). For example 42.00.
Enter the duration of the session that is offered for this fee. For example 5:00.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Variable Fees

If your fees vary by age then select the Variable fee option.
For the relevant age groups, enter the Hourly fee (without the $). For example 8.50.
For the relevant age groups, enter the Session fee (without the $). For example 42.00.
Enter the duration of the session that is offered for this fee. For example 5:00.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Describe Additional Services Offered
You may include details of any additional services you provide. Information provided in this field will be published on mychild. This section can be a maximum of 2000 characters.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

Family Day Care

Fixed Fees

If your fees are fixed and they do not vary by age then select the Fixed Fee option.
Enter the minimum and maximum Hourly fee (without the $). For example 6.20.
Enter the minimum and maximum Daily fee (without the $). For example 47.00.
Enter the minimum and maximum Weekly fee (without the $). For example, in the format 230.00. Please note that the weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Variable Fees

If your fees vary by age then select the Variable fee option.
For the relevant age groups, enter the minimum and maximum Hourly fee (without the $). For example 6.20.
For the relevant age groups, enter the minimum and maximum Session fee (without the $). For example 47.00.
For the relevant age groups, enter the minimum and maximum Weekly fee (without the $). For example, in the format 230.00. Please note that the weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Does your service charge parents a levy for administration, use of equipment or resources, toy library, building or annual membership fee?
Please select either No or Yes. If Yes, please enter the levy based on a week of 50 hours care (without the $). For example 67.50.

Add/remove postcodes where services are being offered
Please enter the postcodes where your service offers care, selecting the Add button after each entry. You can remove any incorrect postcodes by clicking the Remove

button.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

In Home Care

Fixed Fees

If your fees are fixed and they do not vary by age then select the Fixed Fee option.
Enter the minimum and maximum Hourly fee (without the $). For example 6.20.
Enter the minimum and maximum Daily fee (without the $). For example 47.00.
Enter the minimum and maximum Weekly fee (without the $). For example, in the format 230.00. Please note that the weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

Variable Fees

If your fees vary by age then select the Variable fee option.
For the relevant age groups, enter the minimum and maximum Hourly fee (without the $). For example 6.20.
For the relevant age groups, enter the minimum and maximum Session fee (without the $). For example 47.00.
For the relevant age groups, enter the minimum and maximum Weekly fee (without the $). For example, in the format 230.00. Please note that the weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

Before School Hours Care

Enter the Session fee (without the $). For example 15.00.
Enter the duration of the session that is offered for this fee. For example 2:00.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

After School Hours Care

Enter the Session fee (without the $). For example 15.00.
Enter the duration of the session that is offered for this fee. For example 3:00.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

Vacation Care

Enter the Daily fee (without the $). For example 59.00.
Enter the Weekly fee (without the $). For example 295.00. Please note that the Weekly fee is based on care from Monday to Friday.
If your fee includes other services, tick the relevant boxes listed in the Fee Includes section. Please enter any other inclusions in the Other field. The Other field is a free text field allowing you to include details of items also included in your fees. For example morning or afternoon tea.

The Department of Education, Employment and Workplace Relations reserves the right to remove any information that is deemed inappropriate.

To maintain consistency please use this basic formatting guide:

Dates: DD/MM/YYYY.
Times: 7:00am – 6:00pm (Use 12 hour not 24 hour format).
Always spell child care as two words.
Always provide complete sentences, rather than single words.
Spell out all acronyms as market research has indicated that families are not always aware of what acronyms stand for.
As families who use the mychild website will be directed to visit the National Childcare Accreditation Council website, the Describe Additional Services offered free text field will not include any information about the status of services’ accreditation.

How to change your map pin location

To move or update your services map pin location as it appears on the mychild website, select the map pin located on the map on the right side of the Online Fee Form. Click on the red marker and drag it to the correct location, then deselect. A green marker will remain in the old position to mark your change. To start again, click on Reset.

Withdraw my fee and service information from publication on the website

If you wish to remove your fee information from mychild, tick this box.

Review Changes

Select the Review Changes button to proceed, or the Cancel button to exit from the Form.

If information has been entered incorrectly you will be asked to re-enter the highlighted details. Your errors will appear at the top of the Online Fee Form in an orange box. Once you have corrected the errors, select the Review Changes button again to proceed.

Please confirm all information is correct. The * indicates a change has been made.

Declaration

Please read the Declaration and tick the I declare that: box in this section to confirm you agree with these statements. Enter your name and email address.

Back, Print or Submit

Select the Back button to return and edit your information, the Print button to print a copy of your reviewed changes, or Submit button to submit your information for publication on mychild.

A copy of your submitted information will be emailed to you for your records.

FOR MORE ASSISTANCE

Phone the Mychild Hotline on 13 36 84 if you need any additional assistance in completing this form.